Terms & Conditions

Effective date: 2/15/2026

Last updated: 4/1/2026

Important: These Terms & Conditions are provided for informational purposes and do not constitute legal advice. RiseOps recommends that you have these terms reviewed by a qualified attorney before publication or reliance.

1. Agreement to Terms

These Terms & Conditions (“Terms”) govern your access to and use of RiseOps (the “Service”), a web-based software platform operated by RiseOps (“RiseOps,” “we,” “us,” or “our”). The Service helps freelancers and agencies discover, monitor, filter, organize, and receive alerts about freelance opportunities, and may include related features such as saved items, feeds, search, notifications, proposal-related tools, account management, and integrations that may change over time.

By creating an account, clicking to accept, or otherwise accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy (available at the location we designate on the Service). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

If you do not agree, do not use the Service.

Contact: support@riseops.net

2. Eligibility and Account Registration

You must be at least the age of majority in your jurisdiction (and at least 16, or higher if required locally) to use the Service. You must provide accurate, current, and complete registration information and keep it updated.

You may register using email and password and/or third-party authentication (“OAuth”) as we make available. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly at support@riseops.net if you suspect unauthorized access.

We may refuse registration, suspend accounts, or limit access if we believe it is necessary for security, legal compliance, or enforcement of these Terms.

3. User Responsibilities

You are solely responsible for:

Your use of the Service and any decisions you make based on information presented (including job listings, alerts, or suggestions)
Compliance with applicable laws, regulations, and professional obligations
Compliance with third-party platform terms, including those of freelance marketplaces, job boards, messaging platforms, payment providers, and any other services you use in connection with your work (for example, Upwork or similar platforms). The Service is independent of those platforms unless we expressly state a formal partnership. You must not use the Service in a way that violates their rules or your agreements with them
Maintaining the confidentiality of your account and any API keys, webhooks, or integration credentials we provide or you configure
The accuracy and legality of content you submit or store in the Service

We do not provide legal, tax, or employment advice. Information in the Service may be incomplete, delayed, or sourced from third parties; you should verify critical information at the source.

4. Acceptable Use

You agree to use the Service only in compliance with these Terms and applicable law. You will not:

Access or use the Service in any way that could damage, disable, overburden, or impair our systems or other users’ use
Attempt to gain unauthorized access to the Service, other accounts, or our networks or suppliers’ systems
Reverse engineer, decompile, or disassemble any part of the Service except where such restrictions are prohibited by applicable law
Use automated means (including scraping, bots, or bulk extraction) in a manner that violates our documentation, rate limits, or these Terms, or that circumvents access controls
Use the Service to build a competing product using our proprietary materials without authorization
Misrepresent your identity or affiliation
Upload malware or engage in phishing or fraud

5. Prohibited Behavior

Without limiting Section 4, you must not use the Service to:

Violate intellectual property, privacy, or publicity rights of others
Harass, threaten, or abuse others
Send unsolicited commercial communications in violation of law
Process illegal content or facilitate illegal activity
Circumvent technical measures, subscription limits, or usage restrictions we impose
Use the Service to violate or encourage violation of third-party marketplace rules, including rules against automation, scraping, or misrepresentation where those platforms prohibit such conduct

We may investigate violations and cooperate with law enforcement or platforms as permitted by law.

6. Subscriptions, Billing, Renewals, Refunds, and Cancellation

Plans. The Service may be offered under free and/or paid subscription plans. Features, limits, and pricing are described on the Service or in an order form we provide.

Billing. Paid subscriptions are billed in advance on a recurring basis (e.g., monthly or annually) through our payment processor (e.g., Stripe). You authorize us and our processor to charge your payment method for applicable fees, taxes, and adjustments.

Renewals. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date or we terminate the subscription.

Price changes. We may change fees upon reasonable notice; continued use after the effective date may constitute acceptance, or we may require you to affirmatively accept new pricing.

Taxes. Fees are stated exclusive of applicable taxes unless otherwise indicated; you are responsible for any taxes associated with your purchase.

Refunds. Unless required by law or expressly stated otherwise at purchase, fees are non-refundable. If you believe a charge is in error, contact support@riseops.net within a reasonable time. We may offer credits or refunds at our sole discretion.

Cancellation. You may cancel your subscription through account settings or by contacting us. Cancellation stops future renewals; you typically retain access through the end of the current paid period unless we state otherwise.

Free trials. If we offer a free trial, we will describe its duration and what happens when it ends (e.g., conversion to a paid plan). Unless you cancel before the trial ends (where cancellation is available), you may be charged as disclosed at signup.

Failed payments. We may suspend or downgrade access if payment fails until the issue is resolved.

7. Intellectual Property

Our rights. The Service, including software, branding, documentation, and content we create (excluding your content and third-party materials), is owned by us or our licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription or authorized free use.

Your content. You retain ownership of content you submit to the Service (“Your Content”). You grant us a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Your Content as reasonably necessary to provide, secure, and improve the Service and as described in our Privacy Policy.

Feedback. If you provide suggestions or feedback, we may use them without obligation or compensation to you.

8. Platform Availability and Service Changes

The Service is provided on an “as available” basis. We do not guarantee uninterrupted or error-free operation. We may perform maintenance, updates, or modifications that affect availability.

Features and integrations (including feeds, notification channels, third-party connections, and marketplace-related tooling) may change, be added, or be discontinued over time. We will endeavor to provide reasonable notice for material adverse changes where practicable, but we do not guarantee any specific feature will remain available.

We are not responsible for outages or changes caused by third-party platforms, infrastructure providers, or factors outside our reasonable control.

9. Third-Party Services

The Service may link to or integrate with third-party websites, APIs, marketplaces, payment processors, messaging apps, and other services. Those services are governed solely by their own terms and privacy policies. We are not responsible for third-party content, availability, or practices. Your use of third-party services is at your own risk and subject to your compliance with their terms.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT JOB LISTINGS OR ALERTS ARE ACCURATE OR COMPLETE, THAT YOU WILL OBTAIN ANY PARTICULAR BUSINESS OUTCOME, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE.

Some jurisdictions do not allow certain disclaimers; in those jurisdictions, disclaimers apply to the fullest extent permitted.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT WILL WE OR OUR AFFILIATES, DIRECTORS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100) IF YOU HAVE NOT HAD A PAYMENT OBLIGATION.

These limitations do not apply where prohibited by law (for example, liability for death or personal injury caused by gross negligence or willful misconduct, where such exclusions are unlawful).

12. Indemnification

You will defend, indemnify, and hold harmless RiseOps and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Your Content or your use of the Service; (b) your violation of these Terms or applicable law; (c) your violation of third-party rights or third-party platform terms; or (d) a dispute between you and a client, marketplace, or other third party. We may assume exclusive defense and control of any matter subject to indemnification at your expense; you will cooperate with our reasonable requests.

13. Termination and Suspension

By you. You may stop using the Service and close your account as we make available.

By us. We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, pose a security risk, or if we are required to do so by law. We may also discontinue the Service entirely with reasonable notice where practicable.

Effect. Upon termination, your right to access the Service ceases. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution) will survive. We may delete your data in accordance with our Privacy Policy and retention practices.

14. Dispute Resolution

Informal resolution. Before filing a claim, you agree to contact us at support@riseops.net and attempt to resolve the dispute informally for at least thirty (30) days.

Arbitration: Any dispute shall be resolved by binding arbitration in accordance with Arbitration Rules in the United States, except that either party may seek injunctive relief in court for intellectual property or misuse of the Service. Class actions: To the extent permitted by law, disputes must be brought individually and not as a plaintiff or class member in any class or representative proceeding.

15. General

Entire agreement. These Terms, together with the Privacy Policy and any order form or supplemental terms we provide, constitute the entire agreement regarding the Service.

Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

No waiver. Failure to enforce any provision is not a waiver.

Severability. If any provision is invalid, the remainder remains in effect.

Export. You comply with applicable export and sanctions laws.

Electronic communications. You consent to receive notices electronically, including by email or posting on the Service.

17. Contact

RiseOps
Email: admin@riseops.net